Meet the People Behind the Policy
We're not a call center. We're your neighbors — a family-owned team of licensed insurance agents in Gilmer, TX who live and work in the same communities we serve. When you call us, you talk to someone who knows Northeast Texas, knows your situation, and knows how to cut through the insurance noise to find what actually fits.
Every agent on our team is licensed in Texas, Arkansas, and Louisiana. Every one of us is here to help — not to sell you something you don't need.
Credentials That Back Up the Conversation
50 years of combined licensed insurance experience
10+ years focused specifically on Medicare planning
Over 800 clients served across Northeast Texas and beyond
Greg Burch holds the Registered Social Security Analyst (RSSA) designation
In-house Affordable Care Act advisor
Independent agency — we represent all available carriers, so our advice is never tied to one company's bottom line
Previously ranked as a top-10 Humana agent
Greg Burch
Founder & Lead Advisor
Greg Burch is the kind of insurance agent you didn't know existed. He's been licensed for over 30 years, spent the last decade focused on Medicare, and holds the Registered Social Security Analyst (RSSA) designation — one of the few agents in Northeast Texas who can walk you through how and when to claim Social Security as part of a real retirement income strategy. He's also completing his Certified Annuity Advisor (CAA) designation, adding another layer to the retirement planning conversations he has every day.
Greg grew up in this part of Texas and has deep roots in Gilmer and the surrounding communities. Outside the office, you'll find him and his wife Amorette involved in local events and community education — he regularly hosts dinner seminars to help people understand Medicare and retirement planning without the pressure of a sales pitch. If you want to talk Medicare, Social Security, annuities, or retirement income, Greg is the one to call.
Licensed in: Texas, Arkansas, and Louisiana

Austin Burch
Agent
Austin is a local insurance agent proudly serving East Texas, where he grew up and still calls home. Now in his second year in the industry, he was inspired to pursue this career after watching his father thrive as an agent and seeing firsthand the difference it made in people's lives.
Austin specializes in ACA health plans, and also offers dental, vision, accident, indemnity, non-ACA health insurance, cancer, critical illness, and travel health coverage — giving clients options no matter what stage of life they're in.
What sets Austin apart is his commitment to really listening. He takes the time to understand not just a client's budget, but their lifestyle, so the coverage he recommends actually fits their life. He especially loves working with people who aren't used to having someone truly hear their needs and concerns.
Outside the office, Austin is a proud husband and father to his daughter, Dixie, and sons, Graham and Oliver. A lifelong East Texan, he's always up for talking local sports — cheering on the Gilmer Buckeyes, all Texas universities, the Dallas Cowboys, Mavericks, Stars, and Texas Rangers.
Ready to find a plan that fits your life? Give Austin a call to set up an appointment, or feel free to stop by the office — he's always happy to chat when he's free.

Chris Bell
Agent
Chris Bell has been a licensed insurance agent for more than 30 years, bringing extensive experience working with individuals, businesses, and school districts throughout Texas. He believes in building lasting relationships by taking the time to understand each client’s needs and providing straightforward, personalized service.
Chris lives in Lindale, Texas, with his wife, Jessica. Outside of work, he enjoys spending time on the family ranch with their five children and three grandchildren.
Pick Your Agent. Pick Your Time. That Easy.
Every agent on our team has their own scheduling link, so you can choose the person you want to talk to and find a time that works for your schedule — no phone tag, no waiting on hold. If you're not sure who to start with, Greg is always a good first call.
Frequently Asked Questions About Our Team
Are the agents at Trusted Insurance Advisor Group independent or tied to one insurance company?
We're fully independent. We represent all available carriers across Medicare, health, life, and retirement products — which means our recommendations are based on what fits you, not what one company is pushing. That independence is one of the reasons we started this agency.
What is a Registered Social Security Analyst, and why does it matter?
The RSSA designation means Greg has completed specialized training in Social Security claiming strategies — including how your claiming age affects your lifetime benefits, how Medicare and Social Security interact, and how to factor Social Security into a broader retirement income plan. Most insurance agents don't hold this credential. It means the conversation goes deeper than just picking a plan.
Who are the insurance agents at Trusted Insurance Advisor Group?
Our team is led by Greg Burch, founder and lead advisor, who holds the RSSA designation and is completing his CAA. We have four licensed agents total, all serving Northeast Texas and licensed in Texas, Arkansas, and Louisiana. You can read each agent's full bio on this page and book directly with the person you'd like to meet.
Can I choose which agent I work with?
Yes. Each agent has their own Calendly booking link listed on this page. Pick the person, pick the time, and you're set. If you'd rather call and let us match you, that works too — reach us at (903) 702-3226.
Does the team serve areas outside of Gilmer, TX?
Our office is in Gilmer, but we serve clients across Northeast Texas — including Longview, Tyler, Mount Pleasant, Marshall, Kilgore, Texarkana, and many smaller communities in between. We're also licensed in Arkansas and Louisiana, so if you're across the state line, we can still help.

