Don't Take Our Word for It — Read What Your Neighbors Are Saying
Real people. Real coverage questions. Real results. Clients across Northeast Texas have trusted us with some of the most important decisions of their lives — Medicare enrollment, retirement income, Social Security timing — and we're proud of what they have to say.
What Northeast Texas Clients Say About Working With Us
A Few Stories Worth Reading in Full
"He Explained Everything Until It Actually Made Sense"
"I was completely lost when I turned 65. I didn't know the difference between Medicare Advantage and a Supplement plan, and I was afraid of making the wrong choice and being stuck with it. Greg sat with me, walked through every option, and never once made me feel rushed or foolish. I left that meeting with a plan I actually understood — and confidence I hadn't had going in."
— Retired schoolteacher, Gilmer, TX
"They Still Answer the Phone After You Sign Up"
"I've dealt with agents before who were all smiles until the paperwork was done. That's not how this works here. When I had a billing issue with my Part D plan six months after enrollment, I called the office and had it resolved the same day. That kind of follow-through is rare."
— Retired contractor, Longview, TX
"Greg Helped Me Figure Out When to Take Social Security — That Alone Was Worth It"
"I came in thinking I just needed a Medicare plan. We ended up talking about my Social Security timing and how it would affect my retirement income for the rest of my life. Greg is a Registered Social Security Analyst, and he walked me through scenarios I never would have thought to ask about. I left with a completely different — and much better — plan for retirement."
— Pre-retiree, Tyler, TX
Why Our Clients Keep Coming Back — and Keep Sending Friends
Independent agency representing all available carriers, so the recommendation is always based on your situation — not a sales quota
Nearly 30 years of licensed insurance experience, with roughly 10 years focused specifically on Medicare
Over 800 clients served across Northeast Texas and beyond
Greg Burch holds the Registered Social Security Analyst (RSSA) credential — one of very few agents in the region who can address Medicare and Social Security together
Family-owned and operated — you're working with people who live in the same communities you do
Have You Worked With Us? We'd Love to Hear From You.
If we've helped you navigate Medicare, plan for retirement, or find coverage that actually fits your life, leaving a review is one of the best ways to help your neighbors find the same guidance. It takes less than two minutes and means more than you know.
Frequently Asked Questions
Are the reviews on this page from real clients?
Yes. Every review displayed on this page is pulled directly from our Google Business Profile or submitted by verified clients. We don't edit, filter, or fabricate them. What you read is exactly what our clients wrote.
Is Trusted Insurance Advisor Group a good Medicare agency?
We've served around 800 clients across Northeast Texas with Medicare, retirement, and health insurance guidance. Our clients consistently highlight our follow-through, clear explanations, and ongoing availability — not just help at enrollment time. You can read their words on this page and decide for yourself.
Do you only serve clients in Gilmer, TX?
Our office is in Gilmer, but we serve clients across a wide area of Northeast Texas, including Longview, Tyler, Mount Pleasant, Marshall, Texarkana, Kilgore, Lindale, Canton, and more. We're also licensed in Arkansas and Louisiana.
What do clients say about Greg Burch specifically?
Clients most often mention Greg's patience, his ability to explain complicated topics without jargon, and his knowledge of both Medicare and Social Security. As a Registered Social Security Analyst, he's one of the few agents in the region who can address both in the same conversation — and clients notice the difference.
Can I read reviews before scheduling a consultation?
Of course. Take all the time you need. When you're ready, scheduling a no-cost, no-obligation consultation is the easiest next step — and there's no pressure to buy anything.
Prefer to call? Reach us at 903-702-3226, Monday through Saturday.
Ready to See What Working With Us Looks Like?
Schedule a no-cost, no-obligation consultation and find out why hundreds of families across Northeast Texas call us their hometown insurance heroes.